Returns & Exchanges

At Solid Gold, we want you to feel as radiant as the pieces you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. We are committed to ensuring your shopping experience remains as premium as our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all Solid Gold tags are still attached and the jewelry is secured to prevent damage.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.